Whiteboard Wednesday Ep. 28: 2 Key Benefits of CRMs

On today’s Whiteboard Wednesday, Randy points out the key benefits of using a Customer Relationship Management system (CRM) for your company. Not only will implementing a CRM into your business save you time and money, but it will also improve your customer’s experience! Take a listen to learn more.

What is a CRM?

A customer relationship management system. A system that allows you to create, build, retain, and manage relationships with your customers – all from one dashboard.

2 Key Benefits of Using a CRM

Among the many benefits of using a CRM, these management systems keep everything you need in one place so you can save time and money as well as create a better customer journey flow, build relationships with your customers, and give your customers better customer service.

1. Save Time & Money

  • All of your customer information is in one place
  • Lead nurturing is improved, reducing the cost of lead acquisition
  • Helps with all marketing campaigns/efforts

2. CRM For a Better Customer Journey

  • Enhance customer experience and satisfaction
  • Improve response time
  • Effectively build and retain relationships

if you liked this vlog, be sure to check out our other recent whiteboard wednesday posts:
ep. 26: dealing with failure
ep. 27: social listening

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Randy Blakeslee

Randy Blakeslee

hi! i’m randy! i believe choosing the right team and investing in people is the best thing you can do for your business. i love our team here at Symboliq. together we’ve fostered a positive work place that allows everyone to grow professionally and infuse awesomeness into all our brand partners. we’re low on judgement, high on caffeine, and bursting with creativity. when you come on board with us, you become a member of our family. so be prepared to feel the love.

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