Whiteboard Wednesday Ep. 28: 2 Key Benefits of CRMs

On today’s Whiteboard Wednesday, Randy points out the key benefits of using a Customer Relationship Management system (CRM) for your company. Not only will implementing a CRM into your business save you time and money, but it will also improve your customer’s experience! Take a listen to learn more.

What is a CRM?

A customer relationship management system. A system that allows you to create, build, retain, and manage relationships with your customers – all from one dashboard.

2 Key Benefits of Using a CRM

Among the many benefits of using a CRM, these management systems keep everything you need in one place so you can save time and money as well as create a better customer journey flow, build relationships with your customers, and give your customers better customer service.

1. Save Time & Money

  • All of your customer information is in one place
  • Lead nurturing is improved, reducing the cost of lead acquisition
  • Helps with all marketing campaigns/efforts

2. CRM For a Better Customer Journey

  • Enhance customer experience and satisfaction
  • Improve response time
  • Effectively build and retain relationships

if you liked this vlog, be sure to check out our other recent whiteboard wednesday posts:
ep. 26: dealing with failure
ep. 27: social listening

Share this article:

Share on facebook
Share on twitter
Share on linkedin
Randy Blakeslee

Randy Blakeslee

hi! i’m randy! i believe choosing the right team and investing in people is the best thing you can do for your business. i love our team here at Symboliq. together we’ve fostered a positive work place that allows everyone to grow professionally and infuse awesomeness into all our brand partners. we’re low on judgement, high on caffeine, and bursting with creativity. when you come on board with us, you become a member of our family. so be prepared to feel the love.

Related Content

Leave a comment

seo

so you have your website, now how do you get people to see it? by making updates, monitoring keywords, and repeatedly optimizing your site. we will help you navigate this digital landscape and ensure that your dollars are going towards what will help you be seen and heard online.

web design

we help create memorable web experiences for desktop and mobile devices to help your customers find what they’re looking for. using wordpress, woo commerce, shopify, or by creating a custom site, we help create and optimize your site to drive traffic towards profitability and lead generation.

content creation

our team of graphic design designers, copywriters, photographers, and videographers are ready to grab your audience’s attention with customized content optimized to play up the platform. you get intentional images, words and design delivered through the right medium, at the right time, so your brand stands out.

social media

listening and anticipating what’s next from your brand.

our digital marketing specialists are experts in the art of social voice, and our graphic designers craft custom images that speak clearly to your target audience.

brand building

branding is a beast. everyday you’re faced with hundreds of small choices that have the potential to build up, or tear down your brand. that’s a lot of pressure. you need to know what you stand for, and live it out at all media touchpoints, inside your organization and with every audience interaction.

strategy

as your new strategic partner, our focus is making sure you’re seen, heard and understood. we’ll create a customized plan for immediate, actionable change that is true to your brand, speaks to your target audience and drives long term growth.